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LoveMyPrices Return Policy/Warranties/Guaranties

 

LoveMyPrices is an authorized representative for the companies, products and services that appear on this web site. All products and services are warranted by the respective companies. Since data recovery procedures and possibilities can only be assessed on a case by case basis, a thorough understanding of your particular situation should be reached with Drive Savers, Inc. when utilizing their services. They are a highly respected company in their industry and will explain to you how they can or cannot help you.

LoveMyPrices is happy to and wants to assist it's customers in solving any issues that may arise to the best of our ability. We strive for customer satisfaction. Please contact us first if you are experiencing any problems.

Please take the time to read and understand the following:

The term seller hereafter refers to LoveMyPrices, Inc., and or Micro2000, Inc.

Return Policy:

Seller does not accept products returned without Seller's written authorization and only in accordance with Seller's terms and instructions. The terms for returning products are as follows:

  1. You must be the original buyer and or owner.
  2. An RMA number must be secured from the Seller for the product you wish to return and have it prominently displayed on the return package for the Seller to accept shipment
  3. All products must be returned to Micro 2000, Inc., complete, in the original packaging, with all manuals and documentation enclosed.
  4. All hardware must be in an original resalable condition.
  5. All software must be in an original resalable condition, must not be tampered with, in unopened envelope still sealed and not otherwise harmed.
  6.  Verification of returned software and or hardware: Seller will verify condition of returned products to determine if the above terms have been met. Upon verification that said terms have been met, Seller will issue a credit (for purchase orders) or refund (for cash, check credit card purchase) as deemed appropriate. In the event terms are not met, products will be returned to the buyer and buyer will be responsible for the full purchase price.

Securing an RMA number.

Micro 2000, Inc Technical Support Department issues RMA numbers only under the following conditions:

  1. Package is unopened and an RMA number is secured less than thirty days after the original date of shipment.
  2. Micro 2000, Inc. Technical Support Department has determined that the product has a problem covered by the warranty, which cannot be corrected in a reasonable amount of time and Micro 2000, Inc. Technical Support Department has issued an RMA number.

Warranties/Guaranties:

  1. All software products are warranted for 30 days against defects in workmanship, incompatibility and misrepresentation. All products must perform as specified in their accompanying manuals and as represented on this web site.
  2. All hardware products are warranted for 1 year against defects in workmanship. Any failures due to improper use will be repaired or replaced at sellers discretion and buyers expense. The rate for said repairs is $100.00 per hour plus parts and shipping charges.

You may view a complete Terms of Sale agreement here (.pdf 500K)

 

 

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